Dear Valued Clients,

Thank you for choosing JG Braids. To secure your appointment, a non-refundable $30 deposit is required. Deposits can be sent via  Zelle to 240-556-3418 (Lilian A. Nkonyam). Your deposit will be applied toward the total cost of your service. Appointments without a deposit will not be confirmed and may be canceled.

    To ensure a safe and comfortable experience for everyone:

• Remain Still During Service: Please avoid sudden movements while your stylist is using sharp or heated tools, including scissors, needles, razors, flat irons, and hot combs.
• Hands-Off Policy: For your safety, refrain from touching your hair or the styling area while services are being performed unless directed by your stylist.

Your comfort is important to us. Please notify your stylist before your appointment if you have:

• Allergies or sensitivities to hair products.
• Scalp irritation, tenderness, or any existing skin conditions.

• Wellness Policy: If you are feeling unwell or experiencing symptoms of illness, please contact us to reschedule your appointment.
• Sanitation Standards: All tools, equipment, chairs, and workstations are thoroughly cleaned and sanitized between clients.
• Guest Policy: To maintain a professional and relaxing environment, guests are not permitted unless prior approval has been granted.

We strive to provide exceptional service and quality results. If you have concerns regarding your hairstyle or service, please notify us within 72 hours (3 days) of your appointment so we can properly address the issue.

• No Refunds: All services provided by JG Braids are non-refundable.
• Style Adjustments: Any requested modifications or corrections may be subject to an additional fee based on the hairstyle and amount of work required.

An additional fee applies when using 100% human hair. Pricing varies according to hair length and style. Please consult your stylist before your appointment for an accurate quote.

For a quicker and smoother appointment, we recommend arriving with your hair freshly washed and blow-dried. A wash and blow-dry service is available for an additional $20.

Cash is the preferred method of payment for any remaining balance due after your service.

Please inspect your hairstyle before leaving the salon. If there are any concerns, we will gladly make reasonable adjustments or remove the style at no additional charge before you leave.

Any concerns regarding your hairstyle must be reported within 72 Hours of your appointment to qualify for complimentary corrections.

These policies help JG Braids maintain a safe, professional, and welcoming environment for every client. We appreciate your understanding, cooperation, and continued support.

We look forward to serving you and helping you achieve your desired look!

Best Regards,

Management
JG Braids
📞 240-556-3418